PHONE  615-890-1018
TOLL FREE ORDERS 888-BIG-HEAD


We use "cookies" to keep track of your current shopping session to personalize your experience and so that you
may retrieve your shopping cart at any time.

Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please
consult each site's privacy policy. Big Head Caps® is not responsible for the actions of third parties.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor
does it constitute confirmation of our offer to sell. Big Head Caps reserves the right at any time after receipt of your
order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Credit Cards  
We accept the following credit cards: Visa, Mastercard, and American Express . There is no surcharge for using
your credit card to make purchases with Big Head Caps. Please be sure to provide your exact billing address and
telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect
information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
Big Head Caps® accepts money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars
only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks,
please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot
guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on
all returned checks.

Shipping Policy
Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock.  Orders are
not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us or other
parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or
product availability.

Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship the next business day. However, there
may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep
you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment.
You may cancel your order at any time prior to shipping.

Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same
time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you
inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable
shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The
entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Taxes
Big Head Caps® shall automatically charge and withhold the applicable sales tax for orders to be delivered to
addresses within Tennessee. For orders shipped to other states, you are solely responsible for all sales taxes or
other taxes.

Returns
Please see our returns page for more information on this subject.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information
received from our suppliers, Big Head Caps® shall have the right to refuse or cancel any orders placed for product
listed at the incorrect price. Big Head Caps shall have the right to refuse or cancel any such orders whether or not
the order has been confirmed and your credit card charged. If your credit card has already been charged for the
purchase and your order is canceled, Big Head Caps shall immediately issue a credit to your credit card account
in the amount of the incorrect price

Links
This site contains links to other sites on the Internet that are owned and operated by third parties. You
acknowledge that Big Head Caps® is not responsible for the operation of or content located on or through any
such site.  

Copyright and Trademark Notice
This site is owned and operated by Big Head Caps. Unless otherwise specified, all materials appearing on this site,
including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and
arrangement thereof, are the sole property of Big Head Caps®, Copyright © 2009, ALL RIGHTS RESERVED.  You
may use the content of this site only for the purpose of shopping on this site or placing an order on this site and
for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded,
posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not
expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate
copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of
whether Big Head Caps signs them or not.  Big Head Caps® reserves the right to make changes to this site and
these Conditions at any time.
Big Head Caps®

The terms, policies and conditions (collectively known as "Conditions") described below
govern the use of this site (referred to as Big Head Caps. Your use and/or placement of
any order indicate your acceptance of these Conditions Big Head Caps®. of Tennessee.

Privacy
We keep your personal information private and secure. When you make a purchase from
our site, you provide your name, email address, credit card information, address, phone
number, and a password. We use this information to process your orders, to keep you
updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and
firewall technology.  

To keep you informed about our latest offers, we may notify you of current promotions,
specials and new additions to the Big Head Caps site. You may unsubscribe from our
newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email
address and mailing address. If you win, we will send the prize to the address entered
and notify you by email. When you enter a contest or drawing you are also included in our
newsletter list to receive notice of promotions, specials and new additions to the Big
Head Caps® site. You may unsubscribe from this news list by following the unsubscribe
instructions in any email received.