PHONE  615-890-1018
TOLL FREE ORDERS 888-BIG-HEAD
Policies, Terms and Conditions:

The terms, policies and conditions (collectively known as "Conditions")
described below govern the use of this site (referred to as Big Head Caps. Your
use and/or placement of any order indicate your acceptance of these
Conditions Big Head Caps®. of Tennessee.

Privacy
We keep your personal information private and secure. When you make a
purchase from our site, you provide your name, email address, credit card
information, address, phone number, and a password. We use this information
to process your orders, to keep you updated on your orders and to personalize
your shopping experience.
Our secure servers protect your information using advanced encryption
techniques and firewall technology.  

To keep you informed about our latest offers, we may notify you of current
promotions, specials and new additions to the Big Head Caps site. You may
unsubscribe from our newsletters by following the unsubscribe instructions in
any email you receive from us.

When entering any of our contests or prize drawings, you provide your name,
email address and mailing address. If you win, we will send the prize to the
address entered and notify you by email. When you enter a contest or drawing
you are also included in our newsletter list to receive notice of promotions,
specials and new additions to the Big Head Caps® site. You may unsubscribe
from this news list by following the unsubscribe instructions in any email
received.

We use "cookies" to keep track of your current shopping session to
personalize your experience and so that you may retrieve your shopping cart at
any time.

Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data
collection practices. Please consult each site's privacy policy. Big Head Caps®
is not responsible for the actions of third parties.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute confirmation of our
offer to sell. Big Head Caps reserves the right at any time after receipt of your
order to accept or decline your order for any reason or to supply less than the
quantity you ordered of any item.

Credit Cards  
We accept the following credit cards:  . There is no surcharge for using your
credit card to make purchases with Big Head Caps. Please be sure to provide
your exact billing address and telephone number (i.e. the address and phone
number your credit card bank has on file for you). Incorrect information will
cause a delay in processing your order. Your credit card will be billed upon
shipment of your order.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
Big Head Caps® accepts money orders, cashier’s checks, personal checks,
and company checks in U.S. Dollars only. Orders are processed upon receipt of
a money order or cashier’s check. For personal and company checks, please
allow up to 10 banking days after receipt for clearance of funds before the
order is processed. We cannot guarantee the availability of a product by the
time funds clear or payment is received. We will charge a $25 fee on all
returned checks.

Shipping Policy
Shipping Time -- Most orders will ship the next business day, provided the
product ordered is in stock.  Orders are not processed or shipped on Saturday
or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit
time offered to you by us or other parties only as an estimate. We encourage
you to order in a timely fashion to avoid delays caused by shipping or product
availability.

Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship the
next business day. However, there may be times when the product you have
ordered is out-of-stock which will delay fulfilling your order. We will keep you
informed of any products that you have ordered that are out-of-stock and
unavailable for immediate shipment. You may cancel your order at any time
prior to shipping.

Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products
contained in the order at the same time. Products that are unavailable at the
time of shipping will be shipped as they become available, unless you inform us
otherwise. You will only be charged for products contained in a given shipment,
plus any applicable shipping charges. You will only be charged for shipping at
the rate quoted to you on your purchase receipt. The entirety of this shipping
charge may be applied to the first product(s) shipped on a multiple shipment
order.

Taxes
Big Head Caps® shall automatically charge and withhold the applicable sales
tax for orders to be delivered to addresses within Tennessee. For orders
shipped to other states, you are solely responsible for all sales taxes or other
taxes.

Returns
We will gladly accept the return of products that are defective due to defects in
manufacturing and/or workmanship for 30 days from the date of purchase.
Fulfillment mistakes that we make resulting in the shipment of incorrect
product to you will also be accepted for return 30 days from the date of
purchase.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error
or error in pricing information received from our suppliers, Big Head Caps®
shall have the right to refuse or cancel any orders placed for product listed at
the incorrect price. Big Head Caps shall have the right to refuse or cancel any
such orders whether or not the order has been confirmed and your credit card
charged. If your credit card has already been charged for the purchase and
your order is canceled, Big Head Caps shall immediately issue a credit to your
credit card account in the amount of the incorrect price

Links
This site contains links to other sites on the Internet that are owned and
operated by third parties. You acknowledge that Big Head Caps® is not
responsible for the operation of or content located on or through any such site.  

Copyright and Trademark Notice
This site is owned and operated by Big Head Caps. Unless otherwise specified,
all materials appearing on this site, including the text, site design, logos,
graphics, icons, and images, as well as the selection, assembly and
arrangement thereof, are the sole property of Big Head Caps®, Copyright ©
2005, ALL RIGHTS RESERVED.  You may use the content of this site only for the
purpose of shopping on this site or placing an order on this site and for no other
purpose. No materials from this site may be copied, reproduced, modified,
republished, uploaded, posted, transmitted, or distributed in any form or by any
means without our prior written permission. All rights not expressly granted
herein are reserved. Any unauthorized use of the materials appearing on this
site may violate copyright, trademark and other applicable laws and could
result in criminal or civil penalties.

Other Conditions
These Conditions will supersede any terms and/or conditions you include with
any purchase order, regardless of whether Big Head Caps signs them or not.  
Big Head Caps® reserves the right to make changes to this site and these
Conditions at any time.